Reference

Terms Conditions at khelabet

These terms govern how you use your khelabet account, process transactions through bKash, Nagad or Rocket, and access our casino lobby and sportsbook. By creating an account you agree to these conditions, which apply where local law and eligible regions permit.

Account obligationsWallet & payment termsEligibility by regionLive casino and slots

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Conditions That Apply to Every Account Holder

khelabet Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with khelabet, you confirm that you are of legal age in your jurisdiction and that access to our platform is permitted under the laws applicable to you. Availability of our services depends on local law and eligible regions — we do

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not warrant that all features are lawful in every location. Your account is personal. You may not share login credentials, transfer your account to another person, or hold multiple accounts simultaneously. If we detect duplicate registrations, we reserve the right to suspend all associated accounts and
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withhold pending balances until verification is complete. Deposits made via bKash, Nagad or Rocket are credited to your account wallet once the mobile money provider confirms the transaction. We are not responsible for delays caused by the payment provider's network. Withdrawals require identity verification — you
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will need to confirm ownership of the wallet you deposited from before funds are released back to that same wallet. We may request a photo of your national ID and a screenshot of your recent bKash, Nagad or Rocket transaction history. We reserve the right to
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update these terms at any time. Material changes will be communicated through an in-account notification or via the email address on your profile. Continued use of the platform after notification constitutes acceptance of the updated terms.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

POLICY CONTACT PATHS

How to Reach Us About These Terms

If any clause here is unclear, or if you believe your account has been restricted in error, reach out through one of the channels below. We handle terms-related queries with priority because your account access matters. Expect a response that references the specific section of these conditions relevant to your case — not a generic reply.

HOW WE HANDLE COMPLIANCE

Data, Security and Your Rights Under These Terms

We take your data handling seriously and structure our internal processes around transparency. Below are the key operational areas that relate directly to these terms and conditions — from how we store your information to how you can request changes or deletion of your personal data tied to your khelabet account.

Data Storage Your personal details and transaction records are stored on encrypted servers. We retain this data for as long as your account is active and for a period after closure as required by applicable regulation in eligible regions.

Cookie Usage We use cookies to maintain your session, remember device preferences, and improve how pages load for you. You can manage cookie settings through your browser. Blocking essential cookies may prevent login or wallet access.

Account Security You are responsible for keeping your password and OTP codes confidential. If you suspect unauthorised access, change your password immediately and notify us through live chat so we can temporarily lock the account.

Retention Period After account closure, we retain transaction data and identity documents for a compliance period. Once that window passes, personal data is purged from our active systems unless a legal obligation requires longer storage.

Contact for Changes To update your registered name, email or linked mobile wallet, submit a request through in-account messaging with supporting documentation. Changes to identity details require a fresh verification step before approval.

Data Deletion Requests You may request deletion of your personal data by contacting support. We will confirm what can be removed immediately and what must be retained under regulatory obligation, then process the request within a reasonable timeframe.

Common Questions About Our Terms & Conditions

Below are answers to the questions our support team receives most often regarding these terms. Each answer references the relevant obligation or right so you can locate it in the full policy above.

Eligibility depends on your local law and eligible regions. You must be of legal age in your jurisdiction and must not reside in a territory where access to online gaming platforms is explicitly prohibited. We verify this during the registration and withdrawal stages.

No. Each person is entitled to a single account. If duplicate accounts are detected, all related profiles may be suspended and balances frozen until identity verification resolves ownership. Use one bKash, Nagad or Rocket wallet per account.

Depending on the severity, we may issue a warning, temporarily restrict account features, or permanently close the account. Funds confirmed as legitimately yours will be returned to your registered wallet after a review period.

Contact our support team via live chat or in-account messaging. Cite the restriction you received and provide any supporting information. We review the case against the relevant clause and respond with a resolution or further steps within a reasonable period.

Yes. All mobile wallet transactions fall under these conditions. Deposits are credited once the provider confirms the transfer. Withdrawal requests go back to the same wallet used to deposit, and identity verification must be completed first.

We reserve the right to update terms, but material changes are communicated via in-account notification or email. Continuing to use the platform after that notice counts as acceptance. If you disagree with a change, you may close your account and withdraw eligible funds.

We collect identity details for verification, transaction records for compliance, and device or session data for security. Full details appear in our privacy policy. You can request a summary of what we hold by contacting support through your account.

Submit a deletion request through in-account messaging or email. We will outline what can be removed immediately and what must be retained under regulatory obligation. Processing happens within a reasonable timeframe, and you receive confirmation once complete.

Yes. Whether you are placing a wager on IPL, BPL or international cricket matches, or playing slots and live tables in the casino lobby, these same terms and conditions govern your activity, wallet transactions and account obligations.

We may ask for a photo of your national ID and a screenshot of recent transaction history from your bKash, Nagad or Rocket app. This confirms wallet ownership and identity before we process withdrawal requests back to that same wallet.

Terms Conditions at khelabet

How to Reach Us About These Terms

Data, Security and Your Rights Under These Terms

Common Questions About Our Terms & Conditions

01 Who is eligible to hold a khelabet account?

02 Can I hold more than one account?

03 What happens if I breach these terms?

04 How are disputes about account restrictions handled?

05 Do these terms cover deposits via bKash, Nagad and Rocket?

06 Can khelabet change these terms without notice?

07 What data do you collect and why?

08 How do I request deletion of my personal data?

09 Are cricket betting and casino lobby use covered under the same terms?

10 What verification documents might I need to provide?

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